Privacy Policy

Privacy Policy

Effective Date: May. 01. 2025

At Kate and Lily, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.kateandlily.com] (the “Site”), purchase from us, or otherwise engage with our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Contact Information: name, email address, phone number, and shipping/billing address

  • Order Information: purchase history, payment information (processed securely through third-party providers)

  • Account Information: username, password, and other identifiers

  • Communication Preferences: including subscription status for emails or SMS

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and interaction data (collected via cookies and analytics tools)

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders

  • Communicate with you regarding your purchases or inquiries

  • Provide updates, promotions, or marketing materials (if you opt-in)

  • Improve and personalize your shopping experience

  • Comply with legal obligations and enforce our terms

3. Sharing of Information

We may share your information with trusted third parties, including:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers (e.g., USPS, UPS, FedEx)

  • Marketing service providers (e.g., email or SMS platforms)

  • Analytics providers (e.g., Google Analytics)

  • Law enforcement or government bodies, when required by law

We never sell your personal information.

4. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Limit certain data uses (e.g., under the California Consumer Privacy Act – CCPA)

To make any of these requests, please contact us

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytical data. You may manage cookie preferences through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Effective Date." We encourage you to review it periodically.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Kate and Lily
Email: info@kateandlily.com
5200 S Eastern Ave, Commerce, CA 90040